Legal Notice
Terms and Conditions of Sale
1. General
1.1
These general terms and conditions (the "General Conditions")
apply when you as a consumer (the "Customer") place an order
using www.enrichindesign.com and all of its related pages, (the
"Website"). The agreement is a contract concluded between you
and Enrich In Design. Detailed contact information and other
information Enrich In Design is shown on the Website. The
General Conditions are applicable for Customers that are
consumers.
1.2
The Customer must be a minimum of 18 years old to place an
order via the Website. Enrich In Design reserves the right to deny or
makes changes to a Customer's order (e.g. if the Customer has
provided inaccurate personal data and/or has any record or
indication for non-payment of debt).
1.3
Enrich In Design shall not be liable in case products are sold out,
nor in the case of image or typographical errors on the Website,
e.g. errors in the product description or other technical
specifications, inaccurate prices and price adjustments (for
example changed prices from suppliers, or changes in currencies)
or incorrect information as to whether a product is in stock.
Enrich In Design is entitled to rectify such errors and, at any time, IC
change or update all relating information. In case an inaccurate
price has been stated for a product ordered by the Customer,
Enrich In Design will naturally notify the Customer immediately and
await the Customer's approval of the changed price prior to
Enrich In Design continuation of the order process. All images on
our Website shall be considered solely as illustrations. Such
illustrations do not guarantee to reproduce the exact appearance
function or origin of the product. Enrich In Design is not responsible
for any information provided by third parties on the Website.
1.4
The Website and all of its content is owned by Enrich In Design
or its licensors. All information is protected by intellectual property
and also marketing legislation. This means that trademarks,
product names, company names, designs, images and graphics,
layout and information about products, services and all other
content may not be copied or used, without the prior written
consent of Enrich In Design.
1.1
These general terms and conditions (the "General Conditions")
apply when you as a consumer (the "Customer") place an order
using www.enrichindesign.com and all of its related pages, (the
"Website"). The agreement is a contract concluded between you
and Enrich In Design. Detailed contact information and other
information Enrich In Design is shown on the Website. The
General Conditions are applicable for Customers that are
consumers.
1.2
The Customer must be a minimum of 18 years old to place an
order via the Website. Enrich In Design reserves the right to deny or
makes changes to a Customer's order (e.g. if the Customer has
provided inaccurate personal data and/or has any record or
indication for non-payment of debt).
1.3
Enrich In Design shall not be liable in case products are sold out,
nor in the case of image or typographical errors on the Website,
e.g. errors in the product description or other technical
specifications, inaccurate prices and price adjustments (for
example changed prices from suppliers, or changes in currencies)
or incorrect information as to whether a product is in stock.
Enrich In Design is entitled to rectify such errors and, at any time, IC
change or update all relating information. In case an inaccurate
price has been stated for a product ordered by the Customer,
Enrich In Design will naturally notify the Customer immediately and
await the Customer's approval of the changed price prior to
Enrich In Design continuation of the order process. All images on
our Website shall be considered solely as illustrations. Such
illustrations do not guarantee to reproduce the exact appearance
function or origin of the product. Enrich In Design is not responsible
for any information provided by third parties on the Website.
1.4
The Website and all of its content is owned by Enrich In Design
or its licensors. All information is protected by intellectual property
and also marketing legislation. This means that trademarks,
product names, company names, designs, images and graphics,
layout and information about products, services and all other
content may not be copied or used, without the prior written
consent of Enrich In Design.
2. Contracts and orders
2.1
To be able to place an order using the Website, the Customer
has to accept the General Conditions. By accepting these
General Conditions, the Customer undertakes to comply with all of
the General Conditions in its entirety and also acknowledges that
he/she has read all the information on personal data and cookies
and also consents to the use according to Enrich In Design’s
Privacy Policy set forth here.
2.2
A purchase agreement is concluded when Enrich In Design has
confirmed the Customer's order. This is done when the Customer
has received an order confirmation from Enrich In Design via e-mail.
Enrich In Design Store encourages the Customer to always save
the order confirmation in case of any future contacts with Enrich In
Design’s customer service regarding the order. The Customer has
\the right to cancel its order up until the time when it has been
confirmed by Enrich In Design. If the order is canceled, Enrich In
Design will refund all payments the Customer or its pay- or credit
card the company has made payment for the order.
2.3
Enrich In Design is a B2C company and sells to private individuals
when buying through the webstore. Enrich In Design can provide a
payment receipt with all goods that have been purchased
including the tax and the customer information that have
been provided in the checkout. If you are interested in making a
B2B purchase, please contact our customer service before you order anything.
To be able to place an order using the Website, the Customer
has to accept the General Conditions. By accepting these
General Conditions, the Customer undertakes to comply with all of
the General Conditions in its entirety and also acknowledges that
he/she has read all the information on personal data and cookies
and also consents to the use according to Enrich In Design’s
Privacy Policy set forth here.
2.2
A purchase agreement is concluded when Enrich In Design has
confirmed the Customer's order. This is done when the Customer
has received an order confirmation from Enrich In Design via e-mail.
Enrich In Design Store encourages the Customer to always save
the order confirmation in case of any future contacts with Enrich In
Design’s customer service regarding the order. The Customer has
\the right to cancel its order up until the time when it has been
confirmed by Enrich In Design. If the order is canceled, Enrich In
Design will refund all payments the Customer or its pay- or credit
card the company has made payment for the order.
2.3
Enrich In Design is a B2C company and sells to private individuals
when buying through the webstore. Enrich In Design can provide a
payment receipt with all goods that have been purchased
including the tax and the customer information that have
been provided in the checkout. If you are interested in making a
B2B purchase, please contact our customer service before you order anything.
3. Customer information etcetera
3.1
When the Customer places an order, the Customer will be asked
to provide some personal information. The Customer confirms that
the information provided in its entirety is correct and complete
and The Customer is responsible for any errors in this information
provided. Information about Enrich In Design’s processing of
personal data is stated in Enrich In Design’s Privacy Policy, which
constitutes a central part of these General Conditions.
4. Fees, prices and payment
4.1
The prices stated on the Website always apply to orders placed on
the Website. All prices are presented in Dollar and include Tax. The
prices do not include payment- and shipping fees. These are
given separately.
4.2
The Customer can pay for its purchase in any manner specified on
the Website. Enrich In Design Store is entitled to charge the
Customer in connection with the order. Enrich In Design Store
also reserves the right not to offer all payment methods, at all
times, and alternatively to change the payment method if the
payment method the Customer has selected does not work.
This is applicable for whatever reason, at the time of fulfillment
of the order. Limitations of available payment methods are set
forth on the Website.
5. Special offers
5.1
Enrich In Design may at any time provide special offers on the
Website which may have more favorable conditions compared to
those set forth in these General Conditions, for example with
regards to payment or extended right of withdrawal. Any such
conditions will apply for the duration of the special offer and for
the exactly the products set forth by Enrich In Design in connection
therewith. Enrich In Design reserves the right to, at any time,
withdraw any such special offers. Upon termination or withdrawal
of any such special offer, these General Conditions shall always
apply without any amendments. Offers on specific products on the
Website are only valid for a limited period of time, and until
products are sold out.
6. Shipping and delivery
Enrich In Design may at any time provide special offers on the
Website which may have more favorable conditions compared to
those set forth in these General Conditions, for example with
regards to payment or extended right of withdrawal. Any such
conditions will apply for the duration of the special offer and for
the exactly the products set forth by Enrich In Design in connection
therewith. Enrich In Design reserves the right to, at any time,
withdraw any such special offers. Upon termination or withdrawal
of any such special offer, these General Conditions shall always
apply without any amendments. Offers on specific products on the
Website are only valid for a limited period of time, and until
products are sold out.
6. Shipping and delivery
6.1
Products that are in stock are normally delivered within the
number of working days indicated on the Website. Unless
otherwise agreed (for example in connection with reservation of
products not in stock), the delivery will be made no later than 30
working days after Enrich In Design confirms the order in writing
through the order confirmation e-mail. Any further information
about Enrich In Design’s delivery of any products and the
conditions for delivery are set forth here.
6.2
The expected delivery time is described in the order confirmation
and also Shipping page on the Website. Unless otherwise
exclusively agreed, and if a delivery is delayed for a longer
period than 30 working days and it is not due to you as Customer,
you have the right to cancel the purchase.
6.3
If any package needs to be picked up at a specific delivery point,
the Customer shall do this within the time limit provided in the
notification. Packages normally have to be retrieved personally
with valid identification and the order number. The Customer will
receive a notification of delivery stating when and where the
package can be picked-up or received. The notification may be
sent by email, ordinary mail and if the Customer has provided a
mobile number, also by phone or text. If the package is not
retrieved, Enrich In Design Store is entitled to charge the Customer
a fee of $38.
7. Right of withdrawal
7.1
When purchasing products on the Website the Customer has a 14
day withdrawal period. This is in accordance with applicable
consumer protection legislation. This means that the Customer has
the right to cancel any purchase by notifying Enrich In Design Store
accordingly, within the 14 days from when the Customer, or its
representative, received the product ordered (withdrawal
period).
7.2
By accepting the General Conditions, the Customer
acknowledges and agrees that the right of withdrawal is not valid
for any digital content delivered otherwise than by a tangible
Medium.
7.3
When ordering a product for which the right of withdrawal does
not apply, the Customer will receive clear information about this.
a product has been sealed, the Customer may not break the seal
if the Customer wishes to utilize its right of withdrawal. The right of
withdrawal ceases at the time when the Customer breaks the seal
A seal also includes any technical seal (e.g. serial number).
7.4
If the Customer wishes to make a withdrawal of purchase, the
Customer shall, prior to the expiry of the withdrawal period, send a
clear message to Enrich In Design. This message shall be in the
manner set forth here. The Customer needs to provide its address,
name and other relevant information. This may be for example
order reference, the name of the product and invoice number in
the message. The Customer may also as an alternative to the
above described message, use the standard form for the right of
withdrawal provided b the National Board for Consumer Policies
or any other equivalent authority in their respective country.
7.5
If the Customer uses its right of withdrawal, the Customer has to
pay for the return shipping costs and is also responsible for the
condition of the product, after the Customer has received the
product as well as during the return shipping. The product needs to
be returned within 14 days from the date when Enrich In Design was
notified of withdrawal. The product has to be sent well packaged in
good condition and in its original box and/or packaging. All returns
needs to be sent to Enrich In Design in accordance with the methods
and directions set forth on the Website. Depending on the destination,
it may happen that customers can be subject to additional charges in
order to receive their package. Such charges include local taxes. The
aforementioned fees are the sole responsibility of the
customer/buyer, even in case of forced return, i.e. prior to the
parcel being delivered to the customer. In case you require more
information on this, please contact our customer support team.
7.6
When the Customer makes use of its right to withdraw its purchase,
Enrich In Design will refund the amount the Customer has paid for the
product, including shipping costs. Any additional shipping costs due to
the Customer choosing another delivery than the standard delivery
offered by Enrich In Design Store are exempted from refund. In case
of return of part of an order, shipping costs will not be refunded. Enrich
In Design is entitled to deduct an amount from the sum to be refunded,
which corresponds to the depreciation in value of the product compared
to the original value of the product. If and to the extent such depreciation
in value Is due to Customer having handled the product to a greater
extent than necessary when determining its function or characteristics.
Enrich In Design will pay back the amount to The Customer without
undue delay, however, no later than within 14 days from the date
Enrich In Design received the Customer notification of withdrawal.
Enrich In Design may however delay repayment until Enrich In Design
Store has received the product, or the Customer has provided proof
that the product has been returned. This proof may for example be by
means of certificate of delivery. Repayment will be made to the
Customer by the payment method chosen by the Customer, unless
otherwise agreed. Or if there is any objection for such a repayment.
8. Complaints and warranty
8.1
Some of Enrich In Design products may be subject to warranties.
Information about any warranty period and its special conditions
for warranties for each product respectively, is shown on the
Website or in these General Conditions. Warranties for products
will only cover original manufacturing defects and therefore not
any fault arising upon or after any individual changes of the
product's function and appearance, e.g. rebuilding, upgrading or
other configuration of the product. The Customer's order
confirmation constitutes the certificate of warranty.
8.2
The right to file a complaint applies to products that are defective
according to applicable consumer protection legislation. In case
the Customer wishes to assert their right to file a complaint for any
product ordered, they shall contact Enrich In Design Store, as soon
as possible after the defect was discovered, using the contact
information set forth on the Website.
8.3
Enrich In Design will carry the cost for the return freight for any
approved complaints
8.4
Once a product is returned, for which a complaint has been filed,
and the complaint approved, Enrich In Design will refund the
Customer in accordance with applicable consumer protection
legislation. Enrich In Design always strives to do so within 30 days
from receipt of the complaint by The Customer, but it may be
delayed depending on the nature of the product. Enrich In Design
reserves the right to refuse any complaint, if the product in
compliance with applicable consumer protection legislation,
proves not to be defective. In the case of complaints
Enrich In Design complies with the guidelines provided by the
National Board for Consumer Complaints or corresponding
authorities in other countries.
9. Links
Enrich In Design mav provide links to other websites that are
beyond the control of Enrich In Design websites beyond the
control of Enrich In Design mav provide links to the Website
Enrich In Design always attempts to ensure that Enrich In
Design only provides links to websites which applies similar
personal data- and security provisions pursuant to Enrich In
Design Store's Privacy Policy, however Enrich In Design Store
is not responsible for any protection or confidentiality of
information or personal data which the Customer provides on
other websites. The Customer should always be cautious and
read the personal data provisions applicable to the actual website.
10. Force Majeure
Enrich In Design is not liable for any delays caused by
circumstances beyond Enrich In Design control, e.g. general labor
dispute, changed governmental orders, acts of war, fire, lightning,
terrorist attacks, technical problems, defects in power-
/tele-/computer communications or other communication and
defects or delays in the service by sub-suppliers due to
circumstances set forth above. Such circumstances shall result in
relief from damages and other measures. If any such situation
should arise. Enrich In Design Store shall inform the Customer
accordingly both at the beginning and the end of the period for the
current situation If the situation has lasted for more than two months,
both the Customer and Enrich In Design Store are entitled to
terminate the purchase with immediate effect.
11. Changes to the general conditions
Enrich In Design reserves the right to change these General
Conditions at all times. Any changes to these General Conditions
will be posted on the Website. Changes become valid once the
Customer has accepted the General Conditions, this in connection
with a new purchase or while browsing the Website, alternatively
30 days after Enrich In Design Store has informed the Customer of
the changes. Enrich In Design Store recommends however that the
Customer regularly stays up to date on the Website in order to
become aware of an changes to the General Conditions.
12. Severability
In case any provision of this Agreement is held to be invalid or
unenforceable by a competent court. Authority or arbitral tribunal,
the remainder of that provision and all other provisions will remain
valid and enforceable to the fullest extent permitted by applicable law.
Any provisions determined invalid or unenforceable will be substituted
by relevant legal guidance and advice.
13. Applicable law and dispute resolutions
Any disputes shall primarily be settled by agreement after discussions
with Enrich In Design Store's customer services. In the event of any
dispute, Enrich In Design Store complies with the decisions of the United
States Bureau of Consumer Protection or the corresponding authority
in other countries.
These conditions were established by Enrich In Design on 01/01/2024
Products that are in stock are normally delivered within the
number of working days indicated on the Website. Unless
otherwise agreed (for example in connection with reservation of
products not in stock), the delivery will be made no later than 30
working days after Enrich In Design confirms the order in writing
through the order confirmation e-mail. Any further information
about Enrich In Design’s delivery of any products and the
conditions for delivery are set forth here.
6.2
The expected delivery time is described in the order confirmation
and also Shipping page on the Website. Unless otherwise
exclusively agreed, and if a delivery is delayed for a longer
period than 30 working days and it is not due to you as Customer,
you have the right to cancel the purchase.
6.3
If any package needs to be picked up at a specific delivery point,
the Customer shall do this within the time limit provided in the
notification. Packages normally have to be retrieved personally
with valid identification and the order number. The Customer will
receive a notification of delivery stating when and where the
package can be picked-up or received. The notification may be
sent by email, ordinary mail and if the Customer has provided a
mobile number, also by phone or text. If the package is not
retrieved, Enrich In Design Store is entitled to charge the Customer
a fee of $38.
7. Right of withdrawal
7.1
When purchasing products on the Website the Customer has a 14
day withdrawal period. This is in accordance with applicable
consumer protection legislation. This means that the Customer has
the right to cancel any purchase by notifying Enrich In Design Store
accordingly, within the 14 days from when the Customer, or its
representative, received the product ordered (withdrawal
period).
7.2
By accepting the General Conditions, the Customer
acknowledges and agrees that the right of withdrawal is not valid
for any digital content delivered otherwise than by a tangible
Medium.
7.3
When ordering a product for which the right of withdrawal does
not apply, the Customer will receive clear information about this.
a product has been sealed, the Customer may not break the seal
if the Customer wishes to utilize its right of withdrawal. The right of
withdrawal ceases at the time when the Customer breaks the seal
A seal also includes any technical seal (e.g. serial number).
7.4
If the Customer wishes to make a withdrawal of purchase, the
Customer shall, prior to the expiry of the withdrawal period, send a
clear message to Enrich In Design. This message shall be in the
manner set forth here. The Customer needs to provide its address,
name and other relevant information. This may be for example
order reference, the name of the product and invoice number in
the message. The Customer may also as an alternative to the
above described message, use the standard form for the right of
withdrawal provided b the National Board for Consumer Policies
or any other equivalent authority in their respective country.
7.5
If the Customer uses its right of withdrawal, the Customer has to
pay for the return shipping costs and is also responsible for the
condition of the product, after the Customer has received the
product as well as during the return shipping. The product needs to
be returned within 14 days from the date when Enrich In Design was
notified of withdrawal. The product has to be sent well packaged in
good condition and in its original box and/or packaging. All returns
needs to be sent to Enrich In Design in accordance with the methods
and directions set forth on the Website. Depending on the destination,
it may happen that customers can be subject to additional charges in
order to receive their package. Such charges include local taxes. The
aforementioned fees are the sole responsibility of the
customer/buyer, even in case of forced return, i.e. prior to the
parcel being delivered to the customer. In case you require more
information on this, please contact our customer support team.
7.6
When the Customer makes use of its right to withdraw its purchase,
Enrich In Design will refund the amount the Customer has paid for the
product, including shipping costs. Any additional shipping costs due to
the Customer choosing another delivery than the standard delivery
offered by Enrich In Design Store are exempted from refund. In case
of return of part of an order, shipping costs will not be refunded. Enrich
In Design is entitled to deduct an amount from the sum to be refunded,
which corresponds to the depreciation in value of the product compared
to the original value of the product. If and to the extent such depreciation
in value Is due to Customer having handled the product to a greater
extent than necessary when determining its function or characteristics.
Enrich In Design will pay back the amount to The Customer without
undue delay, however, no later than within 14 days from the date
Enrich In Design received the Customer notification of withdrawal.
Enrich In Design may however delay repayment until Enrich In Design
Store has received the product, or the Customer has provided proof
that the product has been returned. This proof may for example be by
means of certificate of delivery. Repayment will be made to the
Customer by the payment method chosen by the Customer, unless
otherwise agreed. Or if there is any objection for such a repayment.
8. Complaints and warranty
8.1
Some of Enrich In Design products may be subject to warranties.
Information about any warranty period and its special conditions
for warranties for each product respectively, is shown on the
Website or in these General Conditions. Warranties for products
will only cover original manufacturing defects and therefore not
any fault arising upon or after any individual changes of the
product's function and appearance, e.g. rebuilding, upgrading or
other configuration of the product. The Customer's order
confirmation constitutes the certificate of warranty.
8.2
The right to file a complaint applies to products that are defective
according to applicable consumer protection legislation. In case
the Customer wishes to assert their right to file a complaint for any
product ordered, they shall contact Enrich In Design Store, as soon
as possible after the defect was discovered, using the contact
information set forth on the Website.
8.3
Enrich In Design will carry the cost for the return freight for any
approved complaints
8.4
Once a product is returned, for which a complaint has been filed,
and the complaint approved, Enrich In Design will refund the
Customer in accordance with applicable consumer protection
legislation. Enrich In Design always strives to do so within 30 days
from receipt of the complaint by The Customer, but it may be
delayed depending on the nature of the product. Enrich In Design
reserves the right to refuse any complaint, if the product in
compliance with applicable consumer protection legislation,
proves not to be defective. In the case of complaints
Enrich In Design complies with the guidelines provided by the
National Board for Consumer Complaints or corresponding
authorities in other countries.
9. Links
Enrich In Design mav provide links to other websites that are
beyond the control of Enrich In Design websites beyond the
control of Enrich In Design mav provide links to the Website
Enrich In Design always attempts to ensure that Enrich In
Design only provides links to websites which applies similar
personal data- and security provisions pursuant to Enrich In
Design Store's Privacy Policy, however Enrich In Design Store
is not responsible for any protection or confidentiality of
information or personal data which the Customer provides on
other websites. The Customer should always be cautious and
read the personal data provisions applicable to the actual website.
10. Force Majeure
Enrich In Design is not liable for any delays caused by
circumstances beyond Enrich In Design control, e.g. general labor
dispute, changed governmental orders, acts of war, fire, lightning,
terrorist attacks, technical problems, defects in power-
/tele-/computer communications or other communication and
defects or delays in the service by sub-suppliers due to
circumstances set forth above. Such circumstances shall result in
relief from damages and other measures. If any such situation
should arise. Enrich In Design Store shall inform the Customer
accordingly both at the beginning and the end of the period for the
current situation If the situation has lasted for more than two months,
both the Customer and Enrich In Design Store are entitled to
terminate the purchase with immediate effect.
11. Changes to the general conditions
Enrich In Design reserves the right to change these General
Conditions at all times. Any changes to these General Conditions
will be posted on the Website. Changes become valid once the
Customer has accepted the General Conditions, this in connection
with a new purchase or while browsing the Website, alternatively
30 days after Enrich In Design Store has informed the Customer of
the changes. Enrich In Design Store recommends however that the
Customer regularly stays up to date on the Website in order to
become aware of an changes to the General Conditions.
12. Severability
In case any provision of this Agreement is held to be invalid or
unenforceable by a competent court. Authority or arbitral tribunal,
the remainder of that provision and all other provisions will remain
valid and enforceable to the fullest extent permitted by applicable law.
Any provisions determined invalid or unenforceable will be substituted
by relevant legal guidance and advice.
13. Applicable law and dispute resolutions
Any disputes shall primarily be settled by agreement after discussions
with Enrich In Design Store's customer services. In the event of any
dispute, Enrich In Design Store complies with the decisions of the United
States Bureau of Consumer Protection or the corresponding authority
in other countries.
These conditions were established by Enrich In Design on 01/01/2024
